Frequently Asked Questions
Everything you need to know about our athletic goods, ordering protocols, sizing, and fulfillment.
Orders & Payment
What payment methods do you accept?
We accept all major payment methods including UPI (Google Pay, PhonePe, Paytm), Credit and Debit Cards (Visa, Mastercard, RuPay, Amex), Net Banking across major Indian banks, and approved digital wallets. All transactions are encrypted via PCI-DSS compliant gateways.
Is Goods and Services Tax (GST) included in the listed prices?
Yes. All prices displayed on KARAVIRS.COM are inclusive of applicable GST as mandated by the Government of India. A tax invoice with GST breakdown will be issued upon order confirmation.
Can I modify or cancel my order after placing it?
Orders move to automated fulfillment rapidly. Modifications or cancellations can only be processed within 2 hours of order submission by emailing info@karavirs.com or calling +91 73587 55017.
Shipping & Delivery
What are your estimated delivery timelines?
Standard delivery across Metro cities in India takes 3–5 business days. Rest of India orders arrive within 5–8 business days. Orders originate from our hub in Nagalkeni Industrial Estate, Chennai.
Do you offer Cash on Delivery (COD)?
Cash on Delivery is available for select pincodes up to a maximum order value of ₹10,000. An OTP verification protocol is triggered via SMS prior to dispatch to confirm delivery readiness.
How do I track my shipment?
Once dispatched, a tracking number and courier portal link (Bluedart, Delhivery, or Xpressbees) will be transmitted via Email and SMS.
Products & Sizing
How do I ensure correct garment sizing?
Every product page includes a precise size chart in centimeters and inches. KARAVIRS sporting apparel is engineered with performative athletic cuts — if you prefer an oversized fit, we recommend sizing up one level.
Are your products manufactured locally in India?
Yes. KARAVIRS Sporting Goods products are developed, engineered, and quality-tested directly out of our Chennai industrial center under strict manufacturing protocols.
Returns & Exchanges
What is your return/exchange window?
We offer a 7-day exchange/return policy from the date of delivery. Returned items must be unworn, unwashed, and in original packaging with intact security tags.
How do I initiate a return or size exchange?
Contact our support team at info@karavirs.com with your order number and photographs of the product tags. A reverse pickup will be scheduled at your address.